Norton Shopping Guarantee, provided by Jelly Belly

At JellyBelly.com we go the extra mile to ensure you are satisfied with every purchase you make, backed by our satisfaction guarantee and Norton Shopping Guarantee.

Jelly Belly Satisfaction Guarantee

At JellyBelly.com, your satisfaction is our greatest concern. Jelly Belly candies are made with the finest ingredients, using natural ingredients whenever possible. Your candy should reach you with the highest level of freshness and flavor, in packaging that is in excellent condition. If this is not the case, please save any uneaten candy and its packaging, then contact us to speak with a Jelly Belly representative.

Thank you for choosing Jelly Belly.

Norton Shopping Guarantee

We partner with Norton to offer the Norton Shopping Guarantee so that you can shop confidently on our site. This is a complimentary benefit, not a subscription, that is valid for 30 days after every purchase.

After purchasing from jellybelly.com, you receive three benefits, free of charge:

$10,000 Identity Theft Protection

In the event your identity is stolen, anywhere, BuySafe will provide access to identity recovery services, and reimburse expenses up to $10,000 for costs like attorney fees, removing criminal judgments, and disputing credit reports.

$1,000 Purchase Guarantee

Didn’t receive what you ordered and need help resolving the issue? No worries. If your purchase is covered under the shopping guarantee, BuySafe will refund you up to $1,000.

$100 Lowest Price Guarantee

If the price is lower on our site for an item you purchased, start a claim with BuySafe and they will refund you the difference, up to $100.

For more information, view Norton Shopping Guarantee terms and conditions. Questions? Email the NSG customer support team. To start a claim, register here.