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Contact Us

Jelly Belly Holiday Shipping Schedule:

    The Jelly Belly distribution center will be closed December 31st through January 3rd in observance of the New Year's holiday. Orders placed on these days will be shipped by Tuesday, January 5th.

Mail address (all consumer mail goes to Fairfield):

Headquarters and Visitor's Center: Fairfield, California

  • Jelly Belly Candy Company
  • One Jelly Belly Lane
  • Fairfield, CA 94533

Pleasant Prairie, Wisconsin Distribution Center

  • Jelly Belly Center
  • 10100 Jelly Belly Lane
  • Pleasant Prairie, WI, 53158

Holiday Phone/Shipping Hours

We will be closed the following days:

  • December 24
  • December 25
  • December 31
  • January 1
Phone:
(Monday-Friday between the hours of 7 AM - 5 PM, Pacific Time)
Toll-free: 1-800-JB-BEANS (1-800-522-3267 - US & Canada only) or 707-399-2390 (all countries)

Check our FAQ for answers to your questions or contact us via email.

If you have a current resale permit in your state and wish to inquire about becoming a wholesale customer of Jelly Belly Candy Co., please call 1-800-323-9380 (US & Canada) or 707-428-2800 (all countries) and ask for the Customer Service department.

Consumer Affairs:
Consumers may submit questions/comments on our Ask a Question page.

International Sales:
To find international distributors, check our International Distributor Page.
Our online Frequently Asked Questions (FAQ) section has many answers to commonly (and even not commonly) asked questions.